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Familiarity with software solutions related to global trade (GTM), logistics,
import, and export
compliance and management, including Customs clearance,
supply chain visibility, freight forwarding,
HTS Classification, export licensing, denied party screening, supply chain event tracking, import export
workflow, and international documentation requirements is an asset.
Qualifications:
- Experience in Pharmaceutical, Apparel, Footwear, Electronics, Chemicals ERPs is a plus
- Familiarity with import, export, supply chain logistics, global trade software is a plus
- Experience in technical software pre-sales
- Preparation and delivery of technical product demonstrations at the C-level
- Excellent verbal and written communication skills
Responsibilities:
- Prepare and perform detailed product demonstration and customized presentation
- Position products focused on client’s specific needs
- Assist the sales team in determining correct product approach from prospecting to closing
- Provide technical product advices during pre- and post- sales activities
- Maintain an outstanding knowledge of the company’s products and services
- Develop and maintain strong relationships with clients throughout the sales cycle
- Maintain ownership for all clients on trial licenses
- Create kickoff presentation, make health checks, and gather sales intelligence
- Assist with QA/test and support desk issues
- Provide on-site customer training
- Assist with RFPs, maintain a library of standard terms and product capabilities
- Document technical and installation requirements, write narrative information
- Coordinate any special product requirements to achieve sales success
- Participate in trade shows and other product events
- Gather product enhancements requests and provide to marketing and development
- Gather competitive knowledge of competitors applications
Attributes:
- Must be an intelligent, driven person with a passion for success and a desire to achieve
- Ability to effectively communicate complex technical concepts to non-technical individuals
- Ability to understand business issues and support sales processes
- Excellent listening skills
- Excellent presentation skills
- Fast learner, ability to think on your feet
- Ability to manage complex integration projects
- Ability to juggle multiple priorities
- Solutions, consultative selling style
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